Tips

If you get a call from Microsoft, or ANYONE ELSE, telling you that your computer is infected or hacked, IT IS A TRICK. Tell the caller you know it’s a scam, replace the receiver and then dial a friend. Do not hang up and dial a number the caller has given you, as they will still be on the line.
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If you use a Microsoft email account you can no longer access it using Windows Live Mail.
The solution is to download and install eM Client: eM Client download. This is an much better email programme than the new Windows 10  Mail app and supports all email accounts.
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If the next letter disappears when you insert characters in a text, press the Ins (insert) key once.
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In Windows Vista/7, it’s easy to find anything. Just click the Windows icon at the bottom left of your screen and start to write. A list of files and folders with this word in the name will appear. Right click and choose  “Open folder location” to see where the file is located. In Windows 10 click Ask me anything, next to the Windows icon.
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If you change ISP  you won’t be able go on using the email they gave you. So it may be better to create a gmail, livemail or yahoomail account which can be used with any ISP. You can set up Outlook Express, Outlook, Thunderbird or Windows Live Mail to work with gmail. Click on the gearbox, settings, Pop and Imac forwarding.
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Useful keyboard shortcuts:
Ctrl+X = cut      Ctrl+C = copy      Ctrl+V = paste      Ctrl+S = save      Ctrl+Z = undo
Ctrl+I = italics     Ctrl+B = bold      Ctrl+U = underlined      (repeat to “switch off”)
This works on any SELECTED text
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If you want to return to a website, click the star at the top of the page to save it to your favourites.
(Usually on the right, but in Internet Explorer also on the left for the Favorites Bar)
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If your emails have got in a muddle, you can reorder them by clicking on the headings at the top of each column.
You can change from ascending to descending at each click, and sort according to From, To, Received or Sent.
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If your computer has frozen and won’t close down, press and hold the start button on the machine until it shuts down,  then restart.

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